# Security documents

> Security, privacy, accessibility and supplier documents Neural Inverse shares with customers and prospects under NDA, and how to request them.

Source: https://neuralinverse.com/trust/documents/

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Security and trust

# Documents for your review.

For your security, privacy, accessibility and procurement reviews. We share these documents with customers and prospects under a non-disclosure agreement, through download links that expire.

Available under NDA

## What you can request.

\[Draft: to be approved by Neural Inverse before publication\]

- **Security overview:** How the products and the service we host are built and run: architecture, isolation, encryption, access, logging and incident response.
- **Questionnaire responses (CAIQ and SIG):** Our completed Cloud Security Alliance CAIQ and Shared Assessments SIG, to save you sending us your own first.
- **Data processing addendum:** The addendum we sign for the service we host, ready for your counsel to review before signature.Summary: [data processing](https://neuralinverse.com/legal/data-processing/).
- **Sub-processor list:** The companies that process personal data for the service we host, with what they do and where; the same list is on our sub-processors page.Published: [sub-processors](https://neuralinverse.com/legal/subprocessors/).
- **Accessibility conformance reports:** VPAT 2.5 INT reports for the Editor, the Agents app and the Govern administration console.See [accessibility conformance](https://neuralinverse.com/legal/accessibility-conformance/).
- **Threat models and red-team summary:** The attackers we design against, the threat model of each product, and a summary of what our attacking tests cover.Public summary: [red-team testing](https://neuralinverse.com/trust/security-testing/).
- **Penetration test summary:** A summary of the most recent independent penetration test, with findings by severity and their status.Availability: \[penetration test summary: to be confirmed\]
- **Certificate of insurance:** Evidence of the insurance cover we hold, for your supplier onboarding.Cover: \[insurance cover: to be confirmed\]
- **Procurement pack:** Tax forms (W-9 or W-8BEN-E), certificates of insurance, a bank letter on our letterhead and our supplier registration details.See [how to buy](https://neuralinverse.com/how-to-buy/).
- **Software bill of materials:** The components and versions in each release of each product, for your vulnerability management.

Request

## Ask for documents.

Review

\[who approves requests: to be confirmed\] reviews each request and replies within two working days.

NDA

If your organisation has no NDA with us yet, we send ours for signature before sharing.

Download links

Each document comes as a link for you alone. It expires after 7 days unless we agree otherwise, and never lasts more than 30. We record each download.

Security vulnerabilities

Do not use this form. Email [security@neuralinverse.com](mailto:security@neuralinverse.com) and see our [disclosure policy](https://neuralinverse.com/trust/vulnerability-disclosure/).